Professional Learning Gateway > FAQs: General Questions
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​Contact Educator Certification at:

Phone Number: 334-353-8567
Submit a question:​ Certification Help form​​​

General Questions7/26/2016 10:52 AMHow many hours/PLUs do I need for recertification?
1

First, go to the navigation instructions for Chalkable's Calendar View at  http://www.alsde.edu/div/dtl/plg/Pages/chalkpd-all.aspx . 

1. Open the document. 

2. Follow the instructions listed under Steps to view sessions in which you have already enrolled. 

3. Find the provider/author of the course in the lower right corner of the title page. 

4. Contact the provider about your credit.

Chalkable PD8/9/2016 1:18 PMHow do I find courses that are missing from my Training History?
2

​Contact Educator Certification at:

Phone Number: 334-353-8567
Submit a question:​ Certification Help form​​​

General Questions7/26/2016 10:47 AMHow do I know if a particular Professional Learning course will count towards recertification?
2

Call Chalkable PD's Support Desk at 1-800-844-0884

Chalkable PD7/26/2016 10:47 AMHow do I merge accounts that exist in two or more LEAs?
3

Contact your LEA PD Manager.   If you do not know who that is, contact Lori Newton (lnewton@alsde.edu ) or Rhett Cutts (rcutts@alsde.edu ) or call at 334-353-4285.

Chalkable PD7/26/2016 10:47 AMHow do I merge accounts that exist in one LEA?
3

Go to the e-Learning home page at http://elearning.alsde.edu/

General Questions8/9/2016 9:07 AMWhere can I find information about Alabama e-Learning?
4
Contact the provider listed in the lower right corner of the PD Title page. For example,
Example of where to find a Chalkable PD Course Provider.PNG
Chalkable PD7/26/2016 10:47 AMWho do I contact if a course is listed in my Training History but the credit has not been applied?
5
Call Chalkable’s Support Desk at 1-800-844-0884.
Chalkable PD8/9/2016 9:05 AMHow do I get my account moved from my old Local Education Agency (LEA) to my new LEA?
6
Contact your LEA PD Manager. If you do not know who that is, contact Lori Newton (lnewton@alsde.edu ) or Rhett Cutts (rcutts@alsde.edu ) or call at 334-353-4285.
Chalkable PD7/26/2016 10:47 AMHow do I find my Chalkable PD username and password?
7

View all courses using Chalkable PD's Calendar View.  Click this link for instructions on how to do that. http://www.alsde.edu/div/dtl/plg/Pages/chalkpd-all.aspx 

Chalkable PD8/1/2016 1:23 PMHow do I find a list of courses that were/are offered during my recertification period?
8
If you are employed in an LEA, see one of your LEA PD Managers. If you do not know the PD Managers for your LEA, contact Lori Newton or Rhett Cutts at 334-353-4285.

If you are not employed in a LEA and have never had an account, call Lori Newton or Rhett Cutts at 334-353-4285.

If you are not currently employed in a LEA but have an account in an LEA where you worked, call Lori Newton or Rhett Cutts at 334-353-4285.

Chalkable PD8/9/2016 9:05 AMHow do I set up an account in Chalkable PD?
9
Go to http://www.chalkable.com/support/  A login is required. If you do not have a password, follow the on-screen instructions.
Chalkable PD8/9/2016 9:07 AMHow do I find user manuals and the latest release notes?
10
Call 1-800-844-0884.
Chalkable PD8/9/2016 9:07 AMHow do I contact Chalkable PD's Support Desk?